Support and Training - 12 hours a day
It’s a well worn adage that says a software company is only as good as its support. But it’s true. Here at Connect, we appreciate that the hard work starts when the sale is made. We believe that assistance should be readily available whether it is face to face, on the phone or online. That’s why we provide support at a time that suits your busy working schedule, from 8am in the morning until 8pm in the evening.
Our existing customers feel secure that they can speak to our experienced support team, when they’ve got a spare five minutes at the end of the day, instead of in the middle of a frantic lunch break. Wouldn’t you?
In order to provide an exceptional level of service and support for our ConnectChildcare suite of products, we've given our customers the widest choice available in the market when it comes to product training and assistance:
- ConnectChildcare CBT - Computer Based Teaching
- Face to Face training at our clients premises
- Technical Support helplines from 8am - 8pm, Monday to Friday
- In program help files
- Online support through our Webex support program.
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